Thomas is the Director of Shuttle Operations for Vectour and a seasoned professional with extensive experience in transit management. Having retired as General Superintendent of Bus Communications from MARTA in September 2022, Thomas managed the Bus Communication Center, developed investigative procedures, and served as an on-site coordinator during emergencies. With over two decades at MARTA, his roles included Superintendent of Bus Transportation and Dispatcher, where he developed strategies for Limited English Proficiency populations and represented Bus Operations in Homeland Security exercises. Thomas holds certifications from the Certified Bus Operations Superintendent Training Program and studied Computer Technology at Queens Borough Community College and George Westinghouse Vocational and Technical High School.