COBBLINC

Transit Bus Depot Support Services 

Location: Cobb County, GA
Service Type: Fleet Cleaning, Fueling, and Depot Support
Contract Term: 2015 – Current 
Fleet Size: 140 Buses
Operational Staff: 14 FTEs

Project Overview

Since May, 2015, Vectour has provided comprehensive fleet and depot
support services for CobbLinc, the public transit system serving Cobb
County, Georgia—the third largest county in the Atlanta metropolitan area.
Vectour’s team ensures all revenue vehicles are cleaned, fueled, and ready
for daily service, seven days a week.

Key Services
Daily Fleet Cleaning: Nightly interior cleaning of all revenue vehicles,
including sweeping, mopping, surface wiping, and trash removal to
ensure a clean passenger experience each morning.
Vehicle Fueling: Coordinated fueling operations to ensure all buses
are fully fueled and ready for morning pull-out, supporting
uninterrupted revenue service.
Major Exterior Cleaning: Scheduled exterior washing and detailing
to maintain vehicle appearance and protect agency branding.
Depot Cleaning: Facility maintenance and cleaning services to
maintain a safe, organized depot environment for staff and operations.
Utility Services: Additional support functions including vehicle
staging, parking coordination, and other utility tasks as required.

Objectives

  • Operational Readiness: Ensure all 140 buses are cleaned, fueled,
    and positioned for morning pull-out, supporting on-time service
    delivery across Cobb County.
  • Service Consistency: Maintain high-quality fleet presentation seven
    days a week through standardized cleaning and fueling processes.
  • Seamless Integration: Operate within Transdev’s framework,
    providing reliable support that allows the operator to focus on core
    transit service delivery

Challenges

  • Seven-Day Operations: Managing continuous daily operations
    requires consistent staffing, scheduling, and quality control across
    every day of the week.
  • Fleet Turnover Timing: Coordinating cleaning and fueling activities
    within tight overnight windows to ensure all vehicles are ready for early
    morning pull-out.
  • Quality Standards: Meeting the expectations of both the transit
    agency and the prime contractor for vehicle cleanliness and
    presentation

Solutions

  • Dedicated Workforce:
    • A stable team of 14 employees with clear roles and
      accountability ensures consistent service delivery and minimal
      turnover-related disruptions.
  • Standardized Processes:
    • Established cleaning and fueling protocols ensure every vehicle
      meets the same quality standards, regardless of which team
      member performs the work
  • Integrated Operations:
    • Close coordination with Transdev’s operations team ensures
      smooth handoffs and alignment on priorities, schedule changes,
      and special requirements.

Results

  • Operational Excellence: Vectour consistently delivers fleet-ready vehicles for morning pull-out, supporting CobbLinc’s on-time
    performance and service reliability.
  • Quality Consistency: Standardized processes and a dedicated team ensure passengers experience clean, well-maintained vehicles on every trip.
  • Strong Partnership: Effective collaboration with Transdev has established Vectour as a reliable partner in daily transit operations support.

 

Conclusion

Vectour’s work with CobbLinc demonstrates our capability in daily transit
fleet support operations. By providing reliable cleaning, fueling, and depot
services seven days a week, Vectour enables our partner Transdev to focus
on delivering quality transit service to Cobb County residents. This
engagement reflects Vectour’s broader commitment to operational
excellence in daily transit operations alongside our major events portfolio.

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